Sunrun Hawaii is a solar company that offers a variety of solar products for Hawaii residents. The company also offers residential-solar financing. The Company has a strong reputation and a partnership with Hawaiian Electric. Continue reading to learn more about Sunrun Hawaiian's products, customer service, and other details.
Issues with residential solar financing
Sunrun Hawaii has many options for residential solar financing. Sunrun Hawaii offers financing and cash options, but also unique solutions for aging panels. For those who prefer prepaid or monthly finance, the company can help connect to utilities and monitor the performance of your solar panels. The company also has dedicated technicians that can assist with any problem.
A down payment of $15,000 can be required for a solar array, but most installations cost less than $25,000. There are many solar leasing options that can help you save a lot of money on your utility bills. It is important to establish a long-term relationship for solar leasing. Sunrun leases usually come with 25 year contracts. A dedicated team works with customers when they want to transfer the lease.
Products offered by Sunrun in Hawaii
Sunrun Hawaii's products include solar panels, batteries, and monitoring and support. The equipment and workmanship are covered by the company for a 25 year warranty. These products save electricity by storing it in batteries. Sunrun offers a monthly plan so customers can easily switch to HECO power.
Sunrun Hawaii offers various financing options to help new customers with solar energy. The prices start at $0.19/kWh for Oahu and they offer both a prepaid lease and a monthly lease. The company's prices have dropped in recent months due to lower oil prices. They also plan the offering of a similar energy storage product later in life.
Reputation for customer service at company
Customer service is a big focus for Sunrun Hawaii. With a large customer base, the company is well positioned to provide top-notch service to its customers. There are dedicated technicians available to help with any problems or monitor them. Although the company has a good reputation for quick installations and ease of use, there have been some complaints about slow follow up maintenance.
Sunrun employs more than 15,000 people and has multiple locations all over the globe. Sunrun has contracted installers to work in twenty-eight states. The company offers leases. Customers pay monthly fees. Sunrun reviews generally are positive. However some customers have had issues with customer service or lengthy wait times.
Its partnership with Hawaiian Electric
As a leading home solar and battery storage company, Sunrun is preparing to enter the emerging grid services market on the islands. It has partnered with Hawaii Electric Company for 1,000 distributed solar+ storage systems to be installed on Oahu. These will increase storage capacity by 4.3MW and offer fast frequency service. The companies will begin service in 2020, using their behind-the-meter systems to respond to demand spikes on the grid.
The partnership will require customers use stored electricity only at specific times during the day, and then export it to other times. Customers will be asked to switch to using solar energy only when they are less occupied. Customers will also be eligible to get a $200 credit on their electric bills.
Its warranty
Sunrun Hawaii provides a warranty beyond the standard warranty when you buy a solar energy system. The company provides 25 years of monitoring, repair and replacement coverage for equipment and batteries. These battery systems will keep your home powered even during power outages. They also provide an alternative source of electricity. Sunrun Hawaii's solar panels and battery systems can help you save thousands of dollars over its lifetime.
Sunrun also offers an option to prepay for twenty–five years of electricity. This agreement allows consumers to take advantage of the Federal Solar Tax Credit. The agreement includes maintenance services, such as battery replacement, monitoring and workmanship.